Found at: http://www.anguillaguide.com/article/articleprint/4666/-1/140/
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Dexter James: "SUSTAINABILITY OF HEALTH SERVICES PROOF OF THE PUDDING"
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In order that the improved Health Services of Anguilla can continue to function at the level at which they have been taken, there will be a need for all of the care providers to work towards sustainability.
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Board Members, Mangers and Middle Managers of the Health Authority of Anguilla
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The point was stressed by Chief Executive Officer, Dexter James, as he delivered the opening address at the 13th Quarterly Review of the Health Services of Anguilla on April 27 at Paradise Cove.
“When we reflect on the Health Authority, we have been able to mould staff… and to introduce the concept of delegated authority within the framework of the organisation,” James told the various heads of department as well as Board members. “While much has been achieved, we still have a long way towards sustainability. It is sustainability that will really be the ‘proof the pudding’ with respect to the delegated authority provided to us.”
James went on: “We have seen over the last three years high levels of output. We have successfully been able to attain health systems accreditation from the Canadian Council of Health Services Accreditation. This will lay the platform for building a public health service to one of greatness.
“We have been able to upgrade and/or restructure our primary health care services. Despite these achievements, there is some food for thought that I would like to share as we move towards what I would refer to as the growth phase of the Health Authority. We need to revisit corporate direction and create a new direction that would propel and sustain the organisation towards growth.
“We need to focus on expanding our services, and some work has already been done in that direction with respect to expansion…Through the implementation of policies and procedures, we would sustain whatever we try to do now and in the future. More attention will have to be placed on clients and customers including the internal clients.”
James said that in preparing for the quarterly review, heads of department were requested to undertake some objective introspection and perhaps for the first time to give a prognosis on the mood of a particular department; how staff members feel about being part of their individual departments and by extension the Health Authority of Anguilla.
The quarterly review reports focussed on such subject areas as health trends, corporate administration, patient care services, nutrition and health promotion, diagnostic and therapeutics and support services.
